This is an opportunity to help build one of Boston’s fastest growing startup accelerators. Does the idea of building an institution and working around dynamic startups excite you? Do you love creating order and discipline out of an overwhelming influx of possibilities? Are you an engaging, driven, and avid learner who can connect with people of all levels and disciplines? If so, then read below.
As the Operations Manager, your primary role is to ensure that the DCU FinTech Innovation Center (the “Center”) operates effectively and efficiently. While working in unison with the Managing Director, you will be responsible for executing startup programming, event and marketing operations, inbound partnerships, and strategic initiatives. The person in this role should be able to operate with a high degree of autonomy and intuition while also working as a cooperative team member.
First and foremost, we are looking for someone who can identify, own, and execute projects and day-to-day operations. Someone who is able to juggle multiple operational duties at once and can appropriately delegate and follow projects through to completion.
This role is fundamental to the continual growth and success of the Center. The ability to quickly learn new areas of competency as the Center encounters challenges and with calmness are key. Additionally, strong project management orientation with excellent communication skills to clearly outline issues/concerns before they grow into real problems and facilitate the right stakeholders in a discussion to solve for them is a necessity.
This role offers high-visibility to individuals in Venture Capital, Banking, Tech, and more. With thorough execution to the highest standard, you will quickly make a name for yourself in these sought after communities.
Operations: managing the accelerator program, events, and related matters
Programming: Executing on strategic initiatives as directed by the Managing Director to bolster the rigor of the program.
Events & Partnerships: being the primary or secondary point of contact for partners and initiatives
Design & build new solutions to multi-faceted problems that do not have pre-existing solutions.
Build and own project roadmaps for the backend operations of the Center.
Work with some of the best FinTech startups and offer them unprecedented access to the program’s community of mentors and partners.
Perform other job-related duties as assigned by Managers(s).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Who You Are:
You are a self-starter with a strong startup/entrepreneurial attitude.
You constantly iterate towards the best possible outcome
You have the ability to quickly learn new areas of competency as the Center encounters new challenges
You have strong project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve for them
You are comfortable working in a tech-driven environment with the ability to coordinate multiple stakeholders.
You have robust written and oral communication skills and can effectively communicate to executives in a clear, concise, and friendly way.
Prior operating experience at a high-growth company or start-up
Fintech, banking, or financial services background is preferred
At least 4 years relevant work experience
2+ years of experience in fast paced environments with a focus on business operations, project or program management
Excellent oral and written communication skills
Ability to work well as part of a team but also to complete individual tasks on time
Very effective team collaboration skills with both internal and external stakeholders
Experience with web-based workflow and productivity tools and the potential to be a creative master of them (ex: Gapps, CRMs, IFTT, Zapier, Airtable, etc.)
Experience with social media and/or public relations is a plus
Experience with event planning and logistics is a plus
Strong academic record
Proven attention to detail
Strong interest in VC, Entrepreneurship, Innovation, etc.
About the DCU FinTech Innovation Center
The DCU FinTech Innovation Center is a nonprofit program dedicated to fostering FinTech startups and the Boston FinTech community. The Center helps FinTech startups identify product-fit and gain initial customer traction while providing them with one year of free mentorship, workspace, community, and a professional network. The Center is fully funded by DCU and operated in partnership with Workbar.